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Catrush Privacy Policy

Last Updated Date: 24 March 2026

Catrush is committed to protecting the personal data of the users of our services that are available through our website. This policy describes our data protection practices and how we use and collect your personal data. Our processing of your personal data is necessary for us to deliver our print and dropshipping services to you. We may also process your personal data in order to comply with our legal obligations as explained below or due to our legitimate business interests.

1. Personal Data We Collect

We will collect personal data from you in the following circumstances:

  • When you create an account and/or place an order: We will collect your first and last name, e-mail address, postal address, phone number, password, payment information, drafts of product designs that you save under your account, content that you choose to save under your user account, communications and correspondence sent to and from your account, information about purchasing habits and preferences, order histories, and/or account histories.
  • When you invite others to use the platform: We may collect the date and time of the invite and to what e-mail addresses the invite was sent.
  • When you invite others to share your design library and related content: We may collect the e-mail addresses and other information that you provide about the invitees.
  • When you contact us for customer support: We may collect your name, e-mail address, phone number, and any communications from you to us.
  • If you choose to save customer addresses: If you save the names and postal/mailing addresses of your customers for dropshipping fulfillment under your account, we collect such names and addresses exclusively to fulfill your orders.
  • When you create or design products: We may collect any images, text, logos, or other content that you upload or submit, including information related to or included within such content.
  • When you visit our website or interact with our emails: We may employ tracking technology (e.g., clear gifs, web beacons, cookies) that help us better manage the website by informing us what content is effective. We use these technologies to gauge the effectiveness of our communications and marketing campaigns.
  • Automatically collected information: We receive and store certain types of information through technology whenever you interact with us, some of which may contain personal data such as cookies, pixel tags, and server logs.

2. Purpose and Use of Personal Data

We use your personal data, including your content, for the following purposes:

  • To provide you with the services and to evaluate, modify, and enhance the Catrush portal.
  • To enable you to set up your account and to process and fulfill your orders.
  • To process your payment, facilitate billing, and issue invoices.
  • To communicate with you and to respond to your requests.
  • To provide you with customer service and support.
  • To help keep our website safe and secure.

We use automatic information to administer the website and track user activities. We may create anonymous data records by excluding personally identifiable information to analyze request and usage patterns, allowing us to improve navigation and services.

3. How We Share Your Personal Data

We do not and will not sell or rent your personal data to any third party. We disclose your personal data only as described below:

  • Transfer and storage of personal data: Your personal data will be transmitted, uploaded, transferred, stored, or backed up on secure servers.
  • Third-party payment processor: For online payments, we use the payment services of Stripe. Catrush does not process, record, or maintain your full credit card or bank account information on our local servers. Stripe securely handles all transaction data.
  • Business transfers: We may share some or all of your personal data in connection with a merger, financing, acquisition, or sale of our business or assets.
  • Compliance with law: Catrush may release account and other personal data when we believe such release is appropriate to comply with applicable laws, regulations, or court orders; to enforce our terms of use; or to protect the rights, property, or safety of Catrush, our users, or others.
  • Security of your personal data: We employ security safeguards to protect your personal data against unauthorized access or use. We protect highly confidential information transmitted over the Internet using encryption technology (SSL protocol).

4. Your Rights Regarding Your Personal Data

  • Cookies: You may set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, your access to some functionality of the Catrush portal may be restricted.
  • Marketing communication: As an active customer, we have a legitimate interest in marketing our products to you. You can unsubscribe from this communication at any time in your account settings or by following the unsubscribe instructions in our emails. We will continue to send you critical administrative and transaction-related communications (like order receipts).
  • Changing, transferring, or deleting data: We delete your personal data once it is no longer necessary for the purposes for which it was collected. You may access, review, update, correct, or delete the personal data in your account. If you completely delete all of your personal data, your account will be deactivated. If you require a complete data deletion or export, please contact us.

5. Identifying Data Controllers and Processors

Under global privacy standards, Catrush acts as a data controller of your personal data. Our printing facility in Australia, alongside our secure hosting and payment gateways, act as data processors on our behalf. When you input your own customers' details for dropshipping fulfillment, you act as the data controller for your customers, and we act as the data processor fulfilling the order on your behalf.

6. Changes to This Privacy Policy

We reserve the right to change this privacy policy at any time. If we make material changes, we will notify you by prominently posting notice of the changes on our website thirty (30) days prior to them taking effect.

7. Contact Information

Email: sales@catrush.com.au

Address: 17-18 Carl Court, Hallam VIC 3803, Australia

If you have any questions or concerns regarding our privacy practices, please contact us at the email provided above.